Dear Users,

You may have been aware that previously there was an issue with sending emails to workshop participants via Indico.

When sending automated emails to participants they had the tendency to get stuck in spam filters or not reach the recipients at all. We had introduced a dummy account "HIFIS Noreply Bot" to circumvent the issue for the time being.

With yesterdays' update this situation should be improved and emails send from Indico should reach their destination reliably without the need for any hackish solutions.

If you still experience issues with emails sent by Indico not being received, please send us a quick note to support@hifis.net

Sincerely,

Your Admins

Dear users and group administrators,

This Indico instance was conceived from the start as a stopgap measure. Now the time has come to switch to the actual platform as it was intended. Now the preparations are complete and it will become a proper HIFIS service. Here is all you need to know about the procedure:

What is happening?

This Indico instance will migrate from the HZDR servers over to the servers at DESY and will be run by the local administrators there from then on. To do this migration, there will be a

downtime on 27. April 2021

What about events / registrations?

All events and registrations will be carried over. (This is why we will have a interruption of service.)

What about user accounts?

All user accounts will be carried over as well. Those who used a Helmholtz email address for their account also can from then on log in via Helmholtz AAI.

Do the old links to events / registrations still work?

Yes. We will set up a URL redirection to make sure you can continue where you left off and have no extra work.

What about groups?

The group structure will change to be less chaotic and events will be moved accordingly. This does not influence the links to the events.

What do I need to do?

Users may need to update their bookmarks if they have made some.

Group administrator will have to check if they can still manage all the events they were able to access before.

In any case, if you find something odd after the transfer, please let us know and we will do our best to resolve issues in a timely manner.

Thank you for your patience. Please let us know if you have further questions on the procedure.

There will be a maintenance on 2021-03-31 from 10:00 to 15:00 to install updates and add some new plugins.

Please note that changes to events or registration during this time period may get lost.

The service will resume normally afterwards. Thank you for your patience.

HIFIS Software will provide workshops, training and special events for scientists of the whole Helmholtz Association and beyond. In order to streamline the registration and organization process, we decided to provide our own events infrastructure until a HIFIS Cloud solution is available.

Please Note

This service is considered to be an intermediate solution until a HIFIS Cloud events platform is selected and available. Depending on this decision, our events will be migrated to this new platform and be available there.