Acquiring new customers is a central topic for all companies - today more than ever. Young companies and start-ups in particular are dependent on a good sales concept. New sales channels have developed. But lots of opportunities don't always mean lots of success. The overview is quickly lost and acquisition becomes blind activism. This online training with 3 sessions uses new sales methods such as buyer personas and customer journeys to show that acquiring new customers can be planned and implemented in a targeted manner. It gives young companies and start-ups guidelines on how to position themselves in the long term.
Steffen Schabel about the course: https://syncandshare.desy.de/index.php/s/y7iPYmsWxxBydMg
Concept Call | 08 April 2025 (10:00 - 11:30)
A sales concept is an essential building block for any start-up. Plan - Heat - Win! provides you with tools with which you can systematically develop your own sales concept. During the concept call, you will be briefly introduced to the procedure during the course and your open questions will be answered.
Module 1 - Plan | 15 April 2025 (13:00 - 17:00)
In this session you will learn how to plan your sales activities. You will learn how to define your goals, work out your target groups and how your customer's buying center is structured. As an addition, you have the opportunity to use the buyer persona technology for your project.
Module 2 - Heat | 22 April 2025 (13:00 - 17:00)
In this session you will learn about the phases of the customer journey and customer journey mapping. In addition, you will get an insight into the possible touchpoints and learn to select the right sales channels for your project.
Module 3 - Win | 29 April 2025 (13:00 - 17:00)
In this sesion you will learn how to successfully go through the four phases of the sales pitch with the contact phase, needs analysis, offer phase and final phase.
PhDs and Postdocs across the Helmholtz Association. This module may also be of interest for Helmholtz transfer and talent management offices (e.g. TTOs, Career Development Center and Graduate Schools), or e. g. Spin-off teams who are already pursuing an idea.
Helmholtz Head Office, Department for Transfer and Innovation